Returns, Refunds & Reships

Your satisfaction is our highest priority.

•    All return, refund, and reship requests must be approved by Customer Support. 
•    All requests must be processed within 30 days of shipment. 

•    Prescription products are not returnable.  

How to Request a Return, Refund or Reship

•    Call Customer Service at 888-606-3336 (M-F: 9am - 8pm EST, Sat: 10am - 3pm EST). 
•    If there was an error filling your order, we will assist.
•    Over-the-counter products can be returned if in salable condition.
•    All refunds are subject to change based on the quality of returned product.
•    Return shipping costs will be customer responsibility.
•    All manufacturer guarantees apply.